Privacy Policy

Leanpro Solution Enterprise (SSM Registration No. JM1043316-A), operating as LeanPro Solutions.

This Privacy Policy explains what information LeanPro Solutions collects through this website, why we collect it, and how we handle it. It applies to visitors of this website and to anyone who submits an enquiry through our contact form.

1. Information we collect

When you submit an enquiry through our contact form, we collect the information you choose to provide, which may include:

• Your name
• Your company name
• Your email address
• Your phone number (optional)
• Which capability you are enquiring about (Digital Solutions, Project Execution, or Not Sure)
• The message you write to us

We do not collect payment information, and we do not knowingly collect sensitive personal data (such as health, religious, or financial account information) through this form.

2. How we use this information

We use the information you submit solely to:

• Respond to your enquiry;
• Understand which of our capabilities may be relevant to you, so we can route your enquiry appropriately; and
• Follow up with you about the enquiry you raised, where reasonable.

We do not use enquiry information for unrelated marketing, and we do not sell or rent your information to third parties.

3. How your enquiry is processed

Our contact form is currently processed using a third-party form-delivery service, which forwards submitted enquiries to our business email address. This means your submitted information passes through that service's infrastructure in order to reach us. We do not control that service's own systems beyond the configuration we set for our form, and we have chosen a provider that does not require us to store submissions ourselves beyond receiving them by email.

4. How long we keep information

We retain enquiry information for as long as reasonably necessary to respond to you and to maintain a record of business enquiries, after which it may be deleted. If you would like us to delete information you have previously submitted, you can contact us using the details below.

5. Sharing of information

We do not share your enquiry information with third parties except: (a) the form-delivery service described in Section 3, which is necessary to deliver your enquiry to us; or (b) where required by law.

6. Cookies and website analytics

This website does not currently use analytics or advertising cookies. Where the website embeds a Google Maps view of our office location, Google may set its own cookies in connection with that embedded map, in accordance with Google's own privacy practices.

7. Your rights

You may contact us at any time to ask what information we hold about you, to correct it, or to request that it be deleted. We will respond to reasonable requests within a reasonable timeframe.

8. Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Leanpro Solution Enterprise (SSM Registration No. JM1043316-A)
BO1-A-9, Menara 2, KL Eco City, 3, Jalan Bangsar, Kuala Lumpur, Wilayah Persekutuan, 59200, Malaysia
Email: iqbal@leanpro.com.my
Phone: +60 11-1115 1061

9. Changes to this policy

We may update this Privacy Policy from time to time as our website or business practices change. Any changes will be reflected on this page.